FAQ's

FAQ's | Yash Rungta & Associates

Team Expertise and Service Locations

1. How do you approach staff training and development?

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At Yash Rungta & Associates, we foster a flexible work environment with a hybrid model, allowing staff to work from the office or home as needed.

  • Senior Mentors work closely with clients to understand business processes.
  • Supervisors and Senior Mentors develop Standard Operating Procedures (SOPs) and tailored training plans with productivity standards.
  • Assigned teams, including backup support, undergo thorough SOP-based training to ensure consistent quality.
  • Refresher training is provided based on staff performance metrics.
  • We use Microsoft Teams for seamless communication and collaboration, ensuring efficiency across locations.

This structured and flexible training approach ensures our team remains aligned with your business objectives while delivering high-quality results.

2. What qualifications do the staff members at Yash Rungta & Associates have?

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We recruit staff based on the specific needs of each task or project:

  • Entry-level roles (e.g., billing, invoicing, bookkeeping) require relevant foundational qualifications.
  • Complex projects requiring specialized expertise involve highly qualified professionals.
  • Leadership Team:
    • Yash Rungta – CPA Australia & Registered Tax Agent
    • Aditi Rungta – Graduate Diploma in Financial Planning

We remain open to hiring staff with varying qualifications, ensuring the right expertise is allocated to each task.

3. Where is the work done from?

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At Yash Rungta & Associates, we primarily follow a work-from-home model:

  • The majority of our team works remotely.
  • Hybrid model is rare and applied only when necessary.
  • Managing staff may work from the office, while executive staff operate from home.

This remote-first approach maintains high productivity levels while reducing overhead costs, offering cost-efficient solutions to our clients.

Before onboarding or training new staff, we ensure they have reliable internet connectivity and necessary equipment, guaranteeing seamless service delivery.

4. Do you offer support in languages other than English?

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Currently, our services are provided exclusively in English.

If language support in another language is a critical requirement, we are open to discussing potential alternative solutions to meet your needs.

5. What expertise does your team have?

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Our team specializes in:

  • Accounting, finance, and bookkeeping
  • Business process outsourcing (BPO)
  • Compliance and taxation

With extensive industry experience, we provide customized solutions that drive efficiency, cost savings, and business growth.

Additionally, we continuously update our knowledge to stay ahead of industry trends, best practices, and evolving regulations, ensuring we deliver top-tier services.

6. Where are your services available?

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Our services cater exclusively to Australian clients.

We provide tailored accounting and financial solutions across various industries in Australia, operating remotely for maximum flexibility and efficiency.

7. How do you ensure quality across different locations?

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To maintain consistent quality, we implement:

  • Standardized processes for all service operations
  • Technology-driven communication for seamless collaboration
  • Proprietary service delivery models for efficiency
  • Regular performance reviews to assess and enhance service quality
  • Ongoing training to keep staff updated with best practices
  • Continuous monitoring to ensure high standards across all locations

These measures help us deliver reliable, high-quality services to our clients, regardless of location.